brokers
claims & emergency assistance
here when you need us
Blend’s accident, sickness and travel claims are handled by specialist third party claims handlers.
The claims handler applicable to you is specified in your Product Disclosure Statement (PDS), please check this before submitting your claim:
- Corporate Services Network (CSN)
- Employers Mutual Limited (EML)
CSN and EML have significant industry experience and work closely with both us and Allied World to ensure all claims are handled in an expert manner.
how to make a claim
You must provide notification in writing within thirty (30) days of an event that is likely to give rise to a claim. If it is not possible to notify within that time, you must notify as soon as reasonably possible.
Once notified of a claim, the relevant claims handler will provide you with a claim reference and outline what You need to provide in support of your claim to be considered.
You must fully complete and return the claim form (as relevant) and provide the supporting documentation to them. This information can include health certificates, medical practitioners’ reports, employer reports and related evidence of the claim.
csn Contact details
claim forms
download here
email
accountmanagement@csnet.com.au
phone
+61 2 8256 1770
address
GPO Box 4276, Sydney, NSW 2001
eml contact details
claim form
download here
email
newclaimsAH@eml.com.au
phone
+61 2 8251 9000 / 1800 469 931 (toll free)
address
GPO Box 4580, Sydney, NSW 2000
blend assist: 24/7 worldwide emergency assistance
Blend Assist, powered by First Assistance, provides travellers assistance in the event of a medical or other emergency, and is available 24 hours a day, 7 days a week.
All calls are reverse charge.
